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Your brother, he had... a breakdown in court?
― Doreen after hearing about Chuck's breakdown from Jimmy.[src]

Doreen Valco is a malpractice insurance agent at Santa Rosa Insurance.

History[]

Better Call Saul[]

Season 3[]

Jimmy McGill visits Santa Rosa Insurance and meets Doreen, asking for a refund for the time that his license is suspended. She explains that they don't refund unused malpractice insurance, and that his premiums will go up by 150% when he is reinstated. Jimmy begins crying and tells her about his situation, name-dropping Chuck and listing his problems, including his breakdown in court. She grows concerned and begins taking notes. ("Expenses")

Shortly afterwards, Santa Rosa wants to double the premiums of every lawyer at HHM due to Chuck's mental illness. ("Fall")

Appearances[]

Better Call Saul[]

Episodes 1 2 3 4 5 6 7 8 9 10 11 12 13
Season 1
Season 2
Season 3
Season 4
Season 5
Season 6
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